Wow Your Clients

Abstract

This vet nurse CPD lecture explains how to ‘Wow’ your clients and ensure high standards of client care. It discusses topics such as branding, marketing and setting standards in veterinary practice and gives practical tips on how to improve client care.

Learning Outcomes

  • An understanding of key concepts of client care
  • The ability and confidence to work to improve client care in practice

Author

Annaliese Morgan DipAVN (Surgical) RVN MBVNA

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Note: This CPD module is only available to Vet Nurse Online members. Join now to gain full access to our e-learning programme, or watch our introductory video.
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